FAQ

Common questions about MOQ, lead time, customization, samples, certifications, and shipping for Bincai custom paper packaging.

What is your minimum order quantity (MOQ)?
Standard MOQ is 500 pieces. Some rigid and corrugated structures start at 1,000–3,000 pcs depending on complexity.

What is the typical lead time?
Samples in 3–5 days; bulk production 10–15 days after artwork confirmation. Our 8,000 m² plant runs 1.7M boxes per day.

Can you do full customization?
Yes — OEM/ODM. Size, material, print (CMYK + Pantone), foil, emboss, window, and insert are all customizable.

Do you provide samples?
Sample Available — we offer free or paid samples within 48 hours so you can verify material and print quality.

What certifications do you hold?
ISO 9001:2015 quality system and FSC® forest-management certification. We are a Diamond Member Since 2026 and an Audited Supplier on Made-in-China.com.

Which markets do you serve?
North America, South America, Eastern Europe, Southeast Asia, and more.

How are payments and shipments secured?
Orders placed via our Made-in-China store use the Secured Trading Service (escrow + trade assurance + dispute resolution).